"Metro quit unexpectedly" opening Metro Doc (Sampl

[sommerg]

Crashing while opening a Metro document. All softwares are at latest version.

Occurs during "Loading plug-in..." while loading the last of 12 plugins which is SampleTank. The first 7 plugins are SampleTank, the next 4 plugins are Korg Legacy (Mono/Poly), and then the crash comes while loading the final plugin (which is the 8th instance of SampleTank).

Here's some of the log:

Process: Metro [169]
Path: /Applications/Metro Folder/Metro.app/Contents/MacOS/Metro
Version: 6.4.9.1 (6.0)
Code Type: X86 (Native)
Parent Process: launchd [133]

OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...ultimedia.vpa.SampleTank2.x 0x1cb031cb 0x1cad8000 + 176587
1 ...ultimedia.vpa.SampleTank2.x 0x1cb0053a 0x1cad8000 + 165178
2 ...ultimedia.vpa.SampleTank2.x 0x1cb8b56d adl::CDataManager::DataUpdate(int, int, int, bool) + 237
3 ...ultimedia.vpa.SampleTank2.x 0x1cb8b09c adl::CDataManager::WriteSet(adl::DataSet const*, unsigned int) + 92
4 ...ultimedia.vpa.SampleTank2.x 0x1cb13380 0x1cad8000 + 242560
5 ...ultimedia.vpa.SampleTank2.x 0x1cb02596 0x1cad8000 + 173462
6 ...ultimedia.vpa.SampleTank2.x 0x1cb8b56d adl::CDataManager::DataUpdate(int, int, int, bool) + 237
7 ...ultimedia.vpa.SampleTank2.x 0x1cb8b09c adl::CDataManager::WriteSet(adl::DataSet const*, unsigned int) + 92
8 ...ultimedia.vpa.SampleTank2.x 0x1cafc20d 0x1cad8000 + 147981
9 ...multimedia.au.sampletank2.x 0x19fc5c18 AU::RestoreState(void const*) + 264
10 ...multimedia.au.sampletank2.x 0x19fcaa36 AUBase::DispatchSetProperty(unsigned long, unsigned long, unsigned long, void const*, unsigned long) + 374
11 ...multimedia.au.sampletank2.x 0x19fce7af AUBase::ComponentEntryDispatch(ComponentParameters*, AUBase*) + 1183
12 ...multimedia.au.sampletank2.x 0x19fc7425 AUEntry + 37
13 ...ple.CoreServices.CarbonCore 0x9152cce5 CallComponentDispatch + 29
14 ...apple.audio.units.AudioUnit 0x91d092fc AudioUnitSetProperty + 67
15 biz.sagantech.Metro 0x001328e6 0x1000 + 1251558
16 biz.sagantech.Metro 0x0005f066 0x1000 + 385126
17 biz.sagantech.Metro 0x000341c9 0x1000 + 209353
18 biz.sagantech.Metro 0x00034250 0x1000 + 209488
19 biz.sagantech.Metro 0x00047e72 0x1000 + 290418
20 biz.sagantech.Metro 0x00047ef0 0x1000 + 290544
21 biz.sagantech.Metro 0x000342c4 0x1000 + 209604
22 biz.sagantech.Metro 0x000476e3 0x1000 + 288483
23 biz.sagantech.Metro 0x0004c559 0x1000 + 308569
24 biz.sagantech.Metro 0x0003612b 0x1000 + 217387
25 biz.sagantech.Metro 0x0009f9b0 0x1000 + 649648
26 biz.sagantech.Metro 0x001173a3 0x1000 + 1139619
27 com.apple.AE 0x97714f58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
28 com.apple.AE 0x97714e57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
29 com.apple.AE 0x97714d61 aeProcessAppleEvent + 197
30 com.apple.HIToolbox 0x93941323 AEProcessAppleEvent + 50
31 biz.sagantech.Metro 0x00092197 0x1000 + 594327
32 biz.sagantech.Metro 0x0000e24d 0x1000 + 53837
33 biz.sagantech.Metro 0x0000e2a2 0x1000 + 53922
34 biz.sagantech.Metro 0x00058455 0x1000 + 357461
35 biz.sagantech.Metro 0x00090741 0x1000 + 587585
36 biz.sagantech.Metro 0x0000249a 0x1000 + 5274
37 biz.sagantech.Metro 0x000023c1 0x1000 + 5057

Thanks,
Gary

[Jerm]

Hello Gary,

Thanks for the report.

Wow. 8 instances of Sampletank that is potentially 64 parts + many instances of legacy. That must be a monster piece you are working on.

I don't know how adept you are at reading crash logs but this crash appears deep within sampletank during an AU:restorestate and thus I recommend you send it to IK multimedia tech support. You might try a couple of things first.

Remove all the other plug-ins you are using (e.g. Korg legacy) temporarily from their plug-ins folder (AU or VST). Then retry to load the document. Metro should be unable to load the other plug-ins and give you an error message so just continue to see if the crash reoccurs.

If it doesn't crash, make a copy of the document (save as) with just the sampletank tracks. Restore the legacy plugins and then try loading the other plug-ins back one at a time each time saving between loads. I suspect that it will probably crash without legacy as IK may be have imposed a limit on the number of instances of sampletank either unintentionally or intentionally.

In either case you can email me the Metro document and I can do some anyalysis of it.

Jeremy

[sommerg]

Wow. 8 instances of Sampletank that is potentially 64 parts + many instances of legacy. That must be a monster piece you are working on.

I think I haven't figured out how to use plugins w/ Metro efficiently yet. Each instance of Sampletank (ST) just uses the first "part" so there are 8 ST instruments and 4 Legacy. I'll post a question on how to use multiple ST parts from 1 track in Metro in the Plugins topic.

I had the idea ST was crashing, I wanted to see if you saw anything strange leading up to it. I really appreciate your troubleshooting ideas - I'll definitely give them a shot - there is some work there I don't want to lose.

[Jerm]

Actually I should have said 8 X 16 or 128 parts, which is more tracks than Metro supports (at least in a single sequence).

Each instance of ST2 supports 16 MIDI channels. In the plug-ins window, right click on ST2 and be sure 'multitimbral' is checked. Then when you instantiate ST2 from the track window or graphic editor, it will be assigned to an aux buss. This will also cause Metro to create 16 outputs when ST2 is instantiated.

In the tracks window simply assign output ST2-1 to track 1 and ST2-2 to track 2 and so on and so forth. In this example, track 1 will send to ST2 on channel 1 and track 2 will send to ST2 on channel 2. In ST2 simply load up sounds on the corresponding channels.

In your example you really only need a single instance of ST2 and you still have room for 8 more tracks/sounds.

[sommerg]

I was able to open the file by removing ST2 from the plugins folder. This allowed me (after putting the plugin back and restarting Metro) to create the multitimbral ST2 and then use that for the tracks.

Up & running again - THANKS!