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Sagan Technology Metro • View topic - Crash on save/close/open, then error -39

Crash on save/close/open, then error -39

Please report any bugs found here.

Moderator: Scoot

Crash on save/close/open, then error -39

Postby arbastien » Mon Mar 28, 2005 12:20 am

I have a strange bug... On the 6.2.5 French version (and my previous English version as well), Metro quits unexpectidly whenever I try to save a document, or open another document with one already opened. Even worst: the last song I was working on is now corrupted, an EOF problem (-39), after trying to save a small change and seing Metro badly crashed.

(1) What can I do to correct the original problem;
(2) Is there a way to save my song??? There are hours of work there...
:(

The error is as follows:

Date/Time: 2005-03-28 00:15:57 -0500
OS Version: 10.3.8 (Build 7U16)
Report Version: 2

Command: MetroF
Path: /Applications/Dossier Metro/MetroF.app/Contents/MacOS/MetroF
Version: 6.2.5 (6.0)
PID: 518
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x05303000

Thread 0 Crashed:
0 <<00000000>> 0x05303000 0 + 0x5303000

Thread 1:
0 libSystem.B.dylib 0x90018be8 semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e788 _pthread_cond_wait + 0x268
2 ...ple.CoreServices.CarbonCore 0x902aa798 TSWaitOnSemaphoreCommon + 0xb0
3 ...ple.CoreServices.CarbonCore 0x902be6e8 TimerThread + 0x3c
4 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 2:
0 libSystem.B.dylib 0x900074c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007018 mach_msg + 0x38
2 com.apple.audio.midi.CoreMIDI 0x81ebdc9c _ZN15XServerMachPort14ReceiveMessageERiPvS0_ + 0x54
3 com.apple.audio.midi.CoreMIDI 0x81eb0d58 _ZN16MIDIInPortThread3RunEv + 0x13c
4 com.apple.audio.midi.CoreMIDI 0x81eb4e50 _ZN7XThread9RunHelperEPv + 0x3c
5 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 3:
0 libSystem.B.dylib 0x90054068 semaphore_timedwait_trap + 0x8
1 biz.sagantech.Metro 0x000a4e70 __code_start__ + 0xa1730
2 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

PPC Thread State:
srr0: 0x05303000 srr1: 0x4000f030 vrsave: 0x00000000
cr: 0x82000448 xer: 0x00000004 lr: 0x05303000 ctr: 0x90013fe0
r0: 0x05303000 r1: 0xbffff240 r2: 0x002458e8 r3: 0x28f5c290
r4: 0x000056f0 r5: 0x00000010 r6: 0x0000002c r7: 0x0000008e
r8: 0x47800000 r9: 0x0000008f r10: 0x90013fec r11: 0xa0004a00
r12: 0x90013fe0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x003100e4 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00312340 r22: 0x0024f798 r23: 0x002503b0
r24: 0x04e96200 r25: 0x00000000 r26: 0x00120f00 r27: 0x04e96200
r28: 0xbffff270 r29: 0x01800000 r30: 0x04f888d8 r31: 0x01880c00

Binary Images Description:
0x1000 - 0x24efff biz.sagantech.Metro 6.2.5 (6.0) /Applications/Dossier Metro/MetroF.app/Contents/MacOS/MetroF
0x7da000 - 0x7dbfff com.apple.aoa.halplugin 2.5.0 /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bundle/Contents/MacOS/AOAHALPlugin
0x499e430 - 0x499e503 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
0x499e580 - 0x499e665 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
0x499e6d0 - 0x499e7a6 CFMPriv_OpenScripting?MacBLib PEF binary: CFMPriv_OpenScripting?MacBLib
0x499e870 - 0x499e92e CFMPriv_Print PEF binary: CFMPriv_Print
0x499e940 - 0x499ea0d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x499ea80 - 0x499eb62 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
0x499ebd0 - 0x499eca3 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x499ed10 - 0x499ede3 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x499eeb0 - 0x499ef72 CFMPriv_AE PEF binary: CFMPriv_AE
0x499ef80 - 0x499f045 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x499f0b0 - 0x499f187 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x49a0970 - 0x49a0a22 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
0x49a0c20 - 0x49a0d03 CFMPriv_FindByContentö(`ôÏ? PEF binary: CFMPriv_FindByContentö(`ôÏ?
0x49a0d10 - 0x49a0dea CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x49a0df0 - 0x49a0ed0 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
0x49a0f50 - 0x49a1036 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
0x49a1100 - 0x49a11d7 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x49a11e0 - 0x49a12a2 CFMPriv_QD PEF binary: CFMPriv_QD
0x49a1390 - 0x49a1479 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
0x49a2100 - 0x49a2177 CFMPriv_System PEF binary: CFMPriv_System
0x49a23f0 - 0x49a24c0 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
0x49a2530 - 0x49a2603 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
0x49a26d0 - 0x49a278b CFMPriv_Help PEF binary: CFMPriv_Help
0x49a2790 - 0x49a285a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x49a28d0 - 0x49a29a6 CFMPriv_HTMLRenderingö#Äö$– PEF binary: CFMPriv_HTMLRenderingö#Äö$–
0x4b59000 - 0x4b95fff com.apple.iSightAudio 6.5.2 /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x4f86000 - 0x4fe7db3 PlugInFragÕ PEF binary: PlugInFragÕ
0x4fe8000 - 0x50339b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x81eb0000 - 0x81eeefff com.apple.audio.midi.CoreMIDI 1.4 (29) /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x88eb0000 - 0x88ebcfff com.apple.agl 2.5 (AGL-2.5) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x8b0c0000 - 0x8b788fff com.apple.QuickTimeComponents.component 6.5.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x8c390000 - 0x8c3d1fff com.apple.QuickTimeFirewireDV.component 6.5.2 /System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/QuickTimeFirewireDV
0x8df60000 - 0x8df76fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x8dff0000 - 0x8e010fff libKoreanConverter.dylib /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x8e130000 - 0x8e13efff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x8e190000 - 0x8e1a3fff libTraditionalChineseConverter.dylib /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x8e990000 - 0x8ea21fff com.apple.QuickTimeMPEG4.component 6.5.2 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x90122fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90190000 - 0x9023dfff com.apple.CoreFoundation 6.3.7 (299.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90280000 - 0x904f9fff com.apple.CoreServices.CarbonCore 10.3.6 (10.3.5) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90570000 - 0x905dffff com.apple.framework.IOKit 1.3.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x9069afff com.apple.CoreServices.OSServices 3.0.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90720000 - 0x90787fff com.apple.audio.CoreAudio 2.1.2 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.4 /System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x90830000 - 0x9089ffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90910000 - 0x90983fff com.apple.DesktopServices 1.2.2 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x909f0000 - 0x90b4bfff com.apple.Foundation 6.3.5 (500.56) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90c30000 - 0x90c4afff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90c60000 - 0x90cc2fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90d00000 - 0x90d1bfff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90d60000 - 0x90d6bfff com.apple.opengl 1.3.8 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x910b0000 - 0x91101fff com.apple.bom 1.2.5 (63.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x912a0000 - 0x912bdfff com.apple.audio.SoundManager 3.8 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91320000 - 0x913dffff ColorSync /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x91460000 - 0x91473fff com.apple.speech.synthesis.framework 3.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x914a0000 - 0x91509fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x91560000 - 0x91619fff com.apple.QD 3.4.65 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x91670000 - 0x916a8fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x916e0000 - 0x91773fff com.apple.print.framework.PrintCore 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917e0000 - 0x917f0fff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x91810000 - 0x9182afff com.apple.openscripting 1.2.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x91850000 - 0x91860fff com.apple.ImageCapture 2.1.5 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x91890000 - 0x9189cfff com.apple.help 1.0.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x918c0000 - 0x918cdfff com.apple.CommonPanels 1.2.1 (1.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x918f0000 - 0x9193efff com.apple.print.framework.Print 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x91990000 - 0x9199bfff com.apple.securityhi 1.2 (90) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x919c0000 - 0x91a33fff com.apple.NavigationServices 3.3.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x91a90000 - 0x91a90fff com.apple.audio.units.AudioUnit 1.3.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x91ab0000 - 0x91ac4fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91ae0000 - 0x91aebfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b10000 - 0x91b2afff libPDFRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x91b50000 - 0x91b5ffff libPSRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x91b80000 - 0x91b93fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91bb0000 - 0x91d45fff com.apple.QuickTime 6.5.2 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x920c0000 - 0x922a7fff com.apple.security 2.3 (176) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x92430000 - 0x92468fff com.apple.LaunchServices 10.3.5 (98.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x92740000 - 0x92777fff com.apple.CFNetwork 1.2.1 (7) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x927d0000 - 0x92b54fff com.apple.HIToolbox 1.3.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x92d30000 - 0x92d80fff com.apple.HIServices 1.4.1 (0.0.1d1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x935d0000 - 0x938a8fff com.apple.CoreGraphics 1.203.30 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x939a0000 - 0x939b4fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x939d0000 - 0x939d4fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x93b50000 - 0x93bf3fff com.apple.audio.toolbox.AudioToolbox 1.3.2 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94060000 - 0x94078fff com.apple.WebServices 1.1.1 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x945b0000 - 0x945b9fff libz.1.dylib /usr/lib/libz.1.dylib
0x94610000 - 0x9462afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94650000 - 0x946affff com.apple.SearchKit 1.0.2 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x94a30000 - 0x94af5fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x94b20000 - 0x94badfff com.apple.ink.framework 101.1.3 (55.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x954c0000 - 0x95ac6fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x95b20000 - 0x95df0fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x95e40000 - 0x95eadfff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x95f00000 - 0x95f20fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96a20000 - 0x96ae2fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x96b40000 - 0x96b6efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96bf0000 - 0x96c7ffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x96cb0000 - 0x96d9efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x96e80000 - 0x96e90fff com.apple.vecLib 3.0.3 (vecLib 3.0.3) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97510000 - 0x97518fff libbsm.dylib /usr/lib/libbsm.dylib

Thanks!

Al.
arbastien
 
Posts: 10
Joined: Sun Feb 23, 2003 5:41 pm
Location: Montréal (Canada)

Postby Jerm » Mon Mar 28, 2005 11:14 am

Metro quits unexpectidly whenever I try to save a document,

Is this true when it is the first thing you do? Are you out of disk space? Have you tried removing the Metro preferences file from user/library/preferences?
Are you using any questionable plug-ins?

(1) What can I do to correct the original problem;

Well something is wrong with either your system or your copy of Metro or your preferences file. I would try replacing each in this order:
Questionable plug-ins, Metro Preferences, Metro, System

(2) Is there a way to save my song???

If you have a back-up that would be best of course. Assuming that you do not, email me what you do have and I will do some analysis. Do not include any audio files just the metro document file. If there is anything to salvage, I will salvage it and send it back to you.
Jerm
 
Posts: 2707
Joined: Tue Feb 11, 2003 12:50 pm
Location: Massachusetts

Postby arbastien » Mon Mar 28, 2005 4:47 pm

Yes, it is true when it is the first thing I do. I've now removed the preferences (had to go through the registration process), and removed the plug-ins as well. It looks for a while like it was working, but it did crash on quiting. I'll send you the file.

Al.
arbastien
 
Posts: 10
Joined: Sun Feb 23, 2003 5:41 pm
Location: Montréal (Canada)


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